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Risk Management seminar videos

Below are video recordings of Risk Management seminar videos that we have made available online for the benefit of practitioners.


 

On your engagement: making clients happy

This session looks at regional practitioner claims where a client’s expectations were not met. It provides insights on how to ensure your clients appreciate the value of your services.
M Rose Risk Manager LPLC | 2015 Regional Risk Management Tour | CPD points: 1 PM


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The conflict-free zone

In which areas of practice do conflict claims against rural and regional practitioners occur most? What can practitioners do to avoid finding themselves in the positions of conflict that LPLC often sees?
M Rose Risk Manager LPLC| 2014 Regional Risk Management Tour | CPD points: 1 EPR


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Wills and (real) estate: seeing the big picture

In regional Victoria conveyancing, drawing wills and managing estates are the areas of practice with the most claims. This session looks at how they are connected, where things go wrong and why.
P Nolan Risk Manager LPLC | 2015 Regional Risk Management Tour | CPD points: 1 EPR


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Country wills – Not so able

This session reveals some statistics for country wills and estates claims, gives five claims examples involving preparation of wills mistakes, then looks at a hypothetical scenario and finishes with a discussion of a 2013 NSW Court of Appeal decision.
H Hibberd Chief Risk Manager LPLC | 2013 Regional Risk Management Tour | CPD points: 1 SL

What it takes to defend a claim

In this video our panel solicitors talk about what is involved when a practitioner receives notice of a claim.
P Monahan (Colin Biggers & Paisley) C Oxley (Minter Ellison) A Macmillan (LPLC) | 2013 Risk Management Intensive | CPD points: 1 PM