Cyber security – how to protect yourself | Client brochure

5 February, 2018
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Our firm has proactive steps in place to protect you and your information from cyber-attack. We also need you to take some precautionary steps to ensure the security of your information.


What we will do

  • Tell you at the start of a matter what our payment details are and not change those details unless we speak to you first.
  • Always authenticate and verify email instructions from you that direct where money should be sent by speaking to you in person or by phone.

What we recommend you do

  • Never respond to an email that could be from us requesting you to deposit money into a bank account that is different from the account we gave you at the start of the matter. You should immediately contact our office either in person or by telephone and speak to the person handling your file if you receive an email of this nature. You should not respond to the email.
  • If you are at all concerned or suspicious about the validity of any correspondence or request you receive from us by email do not action the request. You should immediately contact our office either in person or by telephone and speak to the person handling your file.
  • Follow some basic cyber-crime prevention steps including:
    • keep all software on your computers up to date with all updates and security patches installed
    • change your passwords at least every 12 months and using passwords that are at least eight characters long, and contain capital letters and numbers
    • use different passwords for each of your devices
    • keep an eye out for phony or fraudulent emails
    • don’t respond to emails that ask for personal information as legitimate companies will not use email to ask for your personal information
    • don’t click on links embedded in emails from people you don’t know.