Terms of use

By using the LPLC website users agree to be bound by and act in accordance with these terms of use (Terms of Use).

The LPLC may amend the Terms of Use at its discretion and without notice. By continuing to use the LPLC’s website, the user accepts the Terms of Use as they exist from time to time. The Terms of Use will not be affected by, and will take precedence over, any other terms and conditions on the LPLC’s website.

The information provided on the LPLC’s website does not constitute legal advice, nor is intended to be taken as such.

While all care is taken by the LPLC to ensure the information on its website is up-to-date, accurate and fit-for-purpose, the LPLC does not provide any assurances or warranties in this regard and users accessing this website are responsible for making their own assessment, and should seek their own legal advice before acting or relying on any of the content on this website.

Users who access this website and its content from outside Australia do so at their own risk.

To the maximum extent permitted by law, the LPLC excludes any liability which may arise as a result of the use of this website or its content. Where liability cannot be excluded, any liability incurred by the LPLC in relation to the use of its website or its content will be limited to the extent provided by the Australian Consumer Law (Schedule 2 of the Competition and Consumer Act 2010 (Cth)). To the extent permitted by law, the LPLC will not be liable to any person for any indirect, incidental, special or consequential loss.

While all care is taken, the LPLC provides no warranties or guarantees that any file, program, access or use of this website is free from viruses, malware or other harmful technology or material which could damage users’ data, hardware, software or other equipment. By accessing and using the LPLC’s website, users assume all risk in this regard and release the LPLC from all applicable responsibility and liability. Users should protect their own software and systems by installing and implementing their own security and system checks.

Unless otherwise stated, the LPLC owns the copyright and other intellectual property rights in the contents of this website. The LPLC reserves the right review, revise, delete and change the content on this website at any time without prior notice.

The LPLC provides a revokable, non-exclusive and non-transferable licence to users of this website to access, download and print content from the LPLC’s website for non-commercial, personal or internal business use. The content of this website must not be copied, transmitted, modified or used for any other purpose without the LPLC’s written permission (except to the extent permitted by law).

All trademarks appearing on this website belong to their respective owners.

The LPLC does not authorise the content of this website or any part of it to be reproduced on any other website.

The LPLC’s website may include links to other websites, plug-ins and applications not created or controlled by the LPLC, and may display content or information from other websites (Third Party Content). In most cases Third Party Content has been included to provide an additional information source for users. Clicking on third party links may allow others to collect information about you. If you follow a link to any third-party website, please note that these websites have their own privacy policies and LPLC does not accept any responsibility or liability for their data activities.

The LPLC provides no warranty or endorsement of the accuracy, currency or suitability for any purpose of any Third Party Content or its author or owner.

Third parties may link to the LPLC’s website provided such links:

• clearly attribute the link’s content as being owned by the LPLC; and
• are in no way misleading or deceptive.

The LPLC’s website may enable users to post comments (e.g. on blogs, forums or other public areas). Users are responsible for all comments they post and the LPLC reserves the right to delete any post or comment at any time, without notice.

These Terms of Use are the LPLC’s community guidelines for its social media pages. They apply to everyone who comments on or interacts with those pages. We value the comments and contributions we receive, and we want our pages to be a respectful and safe place for discussion.

The views, opinions and information in material posted by individuals or organisations on our social media pages remain with their authors and do not necessarily reflect those of the LPLC. This includes comments, visuals, videos and other content.

The LPLC expects that users will not post material that:

• defames and abuses

• harasses

• stalks and threatens

• infringes the privacy, intellectual property or other legal rights of others

• is discriminatory, racist or disrespectful toward another person

• makes another person feel unsafe.

The LPLC also expects users not to publish, post, distribute or disseminate material that is:

• defamatory or potentially defamatory

• obscene or indecent

• false, misleading or unlawful

• commercial content, advertising or spam, or campaigning for a product, service, cause or initiative

• otherwise offensive or inappropriate.

The LPLC’s social media pages are not the place to:

• notify a claim or circumstance

• discuss the details of individual claims, or personal information.

A post, comment or message on social media is not a notification to the LPLC. To notify a claim or circumstance, fill in the form here: https://lplc.com.au/claims/notify-a-claim-or-circumstance

Users must not disclose private, confidential or secure information. This includes private contact details or personal information where an individual or company could be identified.

The LPLC expects users to:

• respect and value the privacy of others

• respect the intent and themes of its posts and the posts of others

• not post inflammatory, extraneous, off-topic or repetitive comments.

These may include comments considered trolling and intentionally disrupt on-topic discussion.

Responding and moderating social media comments

The LPLC may respond to comments at its discretion and does not guarantee a response. We will endeavour to respond to genuine questions in a timely manner during business hours.

We suggest you contact our Prevention and Risk Services team or our Claims team if your question is highly specific. We are unable to respond to specific queries.

The LPLC will hide, restrict, remove or retain content, and restrict or block users, where the LPLC considers this appropriate.

We keep records of comments and messages on our social media pages, including any we hide or remove, as required by the Public Records Act 1973 (Vic).

The LPLC reserves the right to:

• use any identifying information in accordance with applicable privacy laws and LPLC policies

• change, amend, remove or add to these Terms of Use as appropriate without notice to you

• restrict, suspend or terminate your access to all or any part of the LPLC’s social media pages if you are in breach of these terms.

If you see anything on our social media pages you believe breaches these Terms of Use, please contact us by email to [email protected]

Complaints about defamatory comments

If you believe a comment on one of our social media pages is defamatory of you, your business or your organisation, you can ask us to remove it. Email [email protected] with the subject line “Social media complaint” and (so we may correctly identify the source) include:

• a link to, or a screenshot of, the comment

• the platform and page where it appears

• why you believe it is defamatory of you

• your name and contact details.

We will acknowledge your complaint within three business days. We will generally hide or remove the comment while we consider your complaint, and will advise you of the outcome of our review within 30 days.  If you would prefer not to send us an email, you can also contact us by telephone on (03) 9672 3800. 

Hours of operation

We manage our social media accounts from 9am until 5pm (Melbourne time), Monday to Friday, excluding public holidays and the end of year shutdown period. Comments made outside these hours will be reviewed on the next business day.

Your privacy

Be aware that any information you post on social media is available for the public to see.

You should take care to check:

• your individual privacy settings

• the privacy policies associated with each social media platform.

We strongly recommend you regularly check and configure the privacy settings of your profile. This is to make sure you know the information you are making available, and to which audience.

The LPLC may collect information you provide on social media. This includes publicly visible details such as your name and photo. We may do this for monitoring, evaluating and/or improving the quality of the LPLC’s services.

Refer to our Privacy Policy to find out how we handle your personal information. This includes when you access and interact with our websites and social accounts.

The LPLC’s website uses cookies. Cookies are small text files that are stored on your computer (or internet enabled device) by websites you visit. These files contain certain pieces of information that help you navigate the website efficiently.

The LPLC uses cookies to monitor the use of its website, to observe user behaviour and to provide users with an improved and more efficient service.

By using the LPLC’s website you accept the use of the cookies used on the LPLC’s websites.

The LPLC publishes the email addresses of its staff on its website for business purposes only. The publication of these email addresses does not constitute consent by LPLC staff to receiving unsolicited commercial electronic messages not directly related to the recipient’s role.

Terms and conditions applicable to the purchase of continuing professional development training services and products to support law practice management are available at the point of sale. Please contact us via [email protected] if further information is required.

As part of use of its website the LPLC may collect personal information. Personal information collected will be handled in accordance with the LPLC’s privacy policy. The LPLC’s privacy policy forms part of these Terms of Use.

These Terms of Use are governed by the laws of the state of Victoria, Australia, and in the event a dispute arises in relation to this website or these Terms of Use, Victorian courts will have exclusive jurisdiction.