A busy lawyer is asked by a clothing manufacturer to review a potentially lucrative supply contract. The client, under pressure, proceeds to order fabric while waiting for the advice. However, the buyer subsequently changes their order and a dispute quickly ensues. The client is told she has good prospects of success but months later she is surprised by advice from a barrister that she might lose. This video highlights the importance of effective communication, in the context of a matter that shifts from fast-moving transactional to contentious in nature.