Stop and think

In trying to keep matters moving along as quickly as possible, it can be easy to move from task to task without thinking of the bigger picture. Claims often occur when practitioners lose sight of what’s really happening in the matter or give insufficient thought to whether they’ve missed anything. Whatever the type of matter, step back periodically and think what assumptions am I making about the client and my retainer? How is this matter different from previous matters? Have I identified all the issues that could potentially impact on the matter and things that could go wrong for the client?