In trying to keep matters moving along as quickly as possible, it can be easy to move
from task to task without thinking of the bigger picture. Claims often occur when
practitioners lose sight of what’s really happening in the matter or give insufficient
thought to whether they’ve missed anything. Whatever the type of matter, step
back periodically and think what assumptions am I making about the client and my
retainer? How is this matter different from previous matters? Have I identified all the
issues that could potentially impact on the matter and things that could go wrong
for the client?