Clearance certificate questions keep coming

15 December, 2017

LPLC receives enquiries most weeks about the Federal Government foreign residents withholding regime with many practitioners being referred to the following three LPLC bulletins for the answers to their questions.

A recent common query is whether the lack of a middle name on a clearance certificate is sufficient to comply with the regime requirements. The ATO website provides valid clearance certificate information which provides that:

The ATO is currently issuing clearance certificates for individuals based on the name format used for all ATO notices – First Name, Initial and Last Name. The ATO accepts that purchasers have fulfilled their obligation if they have sighted a certificate where the First Name, Initial and Last Name or First Name and Last Name are consistent with the name on the title.

Another common query is what to do if a vendor fails to provide a clearance certificate. The practitioner or their purchaser can register with the ATO to receive a payment confirmation request, which will specify the amount to be withheld and sent to the ATO.

If you have queries you want to ask the ATO an alternative to calling the ATO to speak to a customer service representative is to complete the ATO Complex Issue Resolution Form and send it by email to TaxPractitionerAssistance@ato.gov.au.