risk-management.php

This file note is designed to be used by practitioners when they are advising third party guarantors and providing a solicitor’s certificate of their advice.

Practitioners should review the file note template with the guarantee and/or mortgage documents before meeting with the client and make any necessary additions or changes to the typed file note section.

The file note should be printed, taken to the meeting with the client and used to ensure all issues are discussed with the client. It also provides a reminder to ensure that appropriate notes are made of the client’s comments and questions. A copy of the file note can be given or sent to the client after the meeting.

The file note is available in a Microsoft Word version so firms can tailor the wording to suit their needs and insert their own branding. Firms are also welcome to use the sample pdf version if they so wish.

We welcome your feedback on the file note.


File note – meeting to advise about a guarantee  (PDF Version) | File note – meeting to advise about a guarantee (Word Version)


 

6 February 2018

Deputy takes the helm

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1 February 2018

Use counsel wisely

Think about your approach to accepting work and briefing counsel. LPLC receives claims that can be attributed to practitioners’ over-reliance on, or poor briefing of, a barrister. In some instances, the practitioner acts outside their area of expertise and thinks they can just brief a barrister. In others, they fail to adopt a proactive approach […]

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1 December 2017

Why apologise

When preparing a response to a complaint consider whether an apology should form part of the response. If you make a mistake in a civilised society it is expected that you will apologise to the wronged person. This protocol often falls down when insurance is involved because many people equate an apology and an admission […]

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1 November 2017

Minimise your risk

Risk is a part of every legal practice.  Practitioners should be aware of the common underlying causes of negligence claims against law firms, as well as the practice management steps that can reduce risk. Every job is an opportunity to earn fees, do fulfilling work and enhance your reputation, but every engagement carries risk. You […]

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1 October 2017

Audits add value

File audits are an important tool for all legal practices. File reviews are an effective way of checking your firm’s susceptibility to claims as well as being good file management practice. No matter the size of the practice, monitoring files for compliance with the firm’s standards and for identifying risk areas that need attention are […]

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19 October 2016

Cyber security cautionary tale

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23 May 2007

E-mail guidelines

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8 December 2017

Updated conveyancing practice risk guide

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10 October 2017

Stop and think about loan agreements

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22 September 2017

Migration lawyers and risk management

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25 August 2017

Stay within your limits when using counsel

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18 August 2017

Confirm agent’s instructions with your client

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18 December 2017

Key Risk Checklist: Electronic property transactions – office management

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20 November 2017

Key Risk Checklist: File transfer from another firm

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15 June 2017

Key Risk Checklist: File transfer to another practitioner within the firm

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15 June 2017

Key Risk Checklist: File closing

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15 June 2017

Key Risk Checklist: File transfer to another firm

  File transferred to another firm at request of client Yes No Comment or detail Before we transfer the file have we: spoken with the client about their concerns? □ □ accounted for all work and disbursements? □ □ Have we written to the client confirming: the status of their matter including work completed and […]

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11 May 2017

Know your limits

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2 February 2018

Risk video bite – Personal injuries litigation

Presenter: Matthew Rose, Risk Manager, LPLC

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1 December 2017

Risk video bite – Supervision

Presenter: Alex Macmillan, Risk Manager, LPLC

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3 November 2017

Risk video bite – Delegation

Presenter: Alex Macmillan, Claims Manager, LPLC

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28 July 2015

Risk video bite – Engagement letters – what you will do and what you won’t

Presenter: Miranda Milne, Chief  Executive Officer, LPLC

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17 June 2015

Risk video bite | Useable trail – fail to record advice at your own peril

Presenter: Heather Hibberd, Chief Risk Manager, LPLC

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20 July 2017

Working together – roles and obligations

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