Deputy takes the helm

6 February, 2018

The Legal Practitioners’ Liability Committee welcomes its new CEO. Justin Toohey took over as CEO of the LPLC on 1 January following the retirement of Miranda Milne, who had held the role since 1996. Previously deputy CEO and head of claims since 2005, he is committed to strengthening LPLC’s relationships with all its stakeholders. “I […]

Continue Reading

Risk video bite – Personal injuries litigation

2 February, 2018

Presenter: Matthew Rose, Risk Manager, LPLC

Continue Reading

Use counsel wisely

1 February, 2018

Think about your approach to accepting work and briefing counsel. LPLC receives claims that can be attributed to practitioners’ over-reliance on, or poor briefing of, a barrister. In some instances, the practitioner acts outside their area of expertise and thinks they can just brief a barrister. In others, they fail to adopt a proactive approach […]

Continue Reading

Key Risk Checklist: Electronic property transactions – office management

18 December, 2017

Electronic property transactions – office management checklist Office policy content Below is a list of issues to consider when writing your office policy and recommended responses. ☐  Who will hold a digital signature? The digital signature is embedded in a USB. Preferably only partners have digital signatures. ☐  How a digital signature’s USB and pin […]

Continue Reading

Updated conveyancing practice risk guide

8 December, 2017

In 2016/17 LPLC received 127 conveyancing claims and notifications which represented approximately 30 per cent of all claims and notifications received that year. The cost of these claims is currently estimated to be in excess of $10 million. This represents an increase in both the number and cost of claims compared to 2015/16. Given conveyancing […]

Continue Reading

Risk video bite – Supervision

1 December, 2017

Presenter: Alex Macmillan, Risk Manager, LPLC

Continue Reading

Why apologise

1 December, 2017

When preparing a response to a complaint consider whether an apology should form part of the response. If you make a mistake in a civilised society it is expected that you will apologise to the wronged person. This protocol often falls down when insurance is involved because many people equate an apology and an admission […]

Continue Reading

Key Risk Checklist: File transfer from another firm

20 November, 2017

  Client intake Comment or detail Complete the client intake checklist to establish if you should act for this client in this matter at this time (click here). Immediate file review  Comment or detail Conduct an immediate file review to determine: critical dates and relevant time limits outstanding issues next steps. Internal procedure  Comment or […]

Continue Reading

Risk video bite – Delegation

3 November, 2017

Presenter: Alex Macmillan, Claims Manager, LPLC

Continue Reading

Minimise your risk

1 November, 2017

Risk is a part of every legal practice.  Practitioners should be aware of the common underlying causes of negligence claims against law firms, as well as the practice management steps that can reduce risk. Every job is an opportunity to earn fees, do fulfilling work and enhance your reputation, but every engagement carries risk. You […]

Continue Reading